Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter, fax or e-mail sent by post). You can use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
The timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation is to be sent to:
By letter: ICLETTA GmbH, Niedergartenweg 22, 64331 Weiterstadt, Germany
By FAX: +49 6150 5922968
By email: email@example.com
Return shipping costs: Buyer bears the direct costs of returning the goods.
Consequences of cancellation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
The revocation is to be addressed to:
ICLETTA GmbH, Niedergartenweg 22, 64331 Weiterstadt, Germany FAX: +49 6150 5922968, email: firstname.lastname@example.org
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods:
Ordered on /received on
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of communication on paper)
End of the return policy